Support

How can we help?

Find answers, read docs, or reach out to our team.

Common questions

How do I connect my Google Ads account?

Go to Settings > Integrations in your dashboard and click 'Connect Google Ads'. You'll be prompted to sign in with your Google account and grant access.

How long does it take for optimizations to start?

DEXTRUM begins learning immediately upon connection. Initial optimizations typically start within 24-48 hours as the AI builds an understanding of your account.

Can I pause optimizations?

Yes, you can pause optimizations at any time from your dashboard. The AI will continue learning but won't make any changes until you resume.

How do I roll back a change?

Navigate to the Optimizations tab in your dashboard, find the action you want to revert, and click 'Roll Back'. The change will be instantly reversed.