Privacy Policy
Last updated: March 1, 2026
Information We Collect
We collect information you provide directly to us, such as when you create an account, connect your Google Ads account, contact us, or otherwise communicate with us. This includes your name, email address, company name, and Google Ads account data necessary to provide our optimization services.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, to process your account and deliver the optimization services you've requested, to send you technical notices and support messages, and to respond to your comments, questions, and requests.
Google Ads Data
When you connect your Google Ads account, we access campaign performance data, keyword data, bid information, and other metrics necessary to perform optimizations. This data is used solely to provide our AI optimization services and is never sold or shared with third parties.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit and at rest using industry-standard encryption protocols.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time by contacting our support team. Upon account deletion, all associated data is permanently removed within 30 days.
Third-Party Services
We may use third-party services for payment processing, analytics, and infrastructure. These services have their own privacy policies and we encourage you to review them. We do not sell your personal information to any third party.
Cookies
We use essential cookies to maintain your session and preferences. We do not use third-party advertising cookies or tracking pixels. You can control cookie settings through your browser preferences.
Your Rights
You have the right to access, correct, or delete your personal information at any time. You may also request a copy of all data we hold about you. To exercise these rights, contact us at privacy@dextrum.ai.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the 'Last updated' date.
Contact Us
If you have any questions about this privacy policy, please contact us at privacy@dextrum.ai or through our support page.